Yes, we offer a 20% discount to all students and educators! Simply email a copy of your student ID or acceptance letter to firstname.lastname@example.org with the subject title 'EDU Discount', and we will send you a unique discount code. This discount may be used on any product, but not used in addition to any current deals or discounts included on our products. On Infinity Bundle 10% saving can be claimed but you will have to email us and we will send you a custom order.
ID must be official, laminated card. Usually with a picture. If for some reason you do not hold one, you can forward us your enrolment certificate with details of the school you are attending so we can confirm provided details with the school.
You are not allowed to transfer your license or resell the library to another user. Once you have downloaded your product, you will find a licensing agreement contained within the library folder where you can read in more detail about the restrictions of use and sharing.
NKS (Kontakt Player) Instruments
To transfer your license to someone else you must do it via Native Instruments.
To use any library produced by Sonixinema, you will need to have the FULL version of Kontakt 5 or above. The version number is dependant on the individual products, so we have included this on each main product page. Please ensure that you check this information before buying from us, as we are unable to offer refunds on digital downloads.
Please follow the instructions that you can download via unique download link that was sent to you in the Order Confirmation email.
Non NKS instrument
You will receive a download link in you Order Confirmation email. Once you have downloaded your product, unzip and move it where you keep your other libraries. Load up the required version of Kontakt and click the 'Files' tab which is located on the top left side of Kontakt's interface. From here you can navigate to where you have stored your library. You can either double click, or drag the NKI file into Kontakt. You can also drag an NKI directly from a folder on your computer if this is easier.
If you have run out of download attempts, reach us at email@example.com and we will reset your donwload counter.
You are either opening a non-NKS instrument in a free Kontakt Player, or haven't activated your NKS instrument in the Native Access.
Some instruments we release can only be used with a Full version of Kontakt. Those instruments do not require a serial number and as long as it is the FULL version of Kontakt (NOT PLAYER), you will be able to use the instrument.
For NKS instruments, please make sure you find your Order Confirmation email and click on the Download link which will take you to your serial and instructions how to authorise your new instrument in Native Access.
Unfortunately, developers have to pay a large licensing fee to include this feature within their libraries. It is hard for Boutique developers like us to afford this, and therefore some libraries that we release are only available for the full version of Kontakt, and not the free Kontakt player.
Yes. If you're serious about writing music and make noise for a living, running your machines as efficiently as possible is crucial. Slow loading times of sample libraries is not uncommon thing, but you should have a good understanding of your system before you head off changing everything that you think might be the cause.
Without digging deep into your system build and quality, one thing you can make sure you are doing, is Batch Re-saving each new instrument as and when you have bought it and installed it. It's a function that runs each nki, checks all the samples and saves it. In a lot of cases this alone will speed your loading times. After you changed the location of your instrument, this should be repeated.
Please make sure you understand what you are doing. For example consider the version of your Kontakt. Say your purchased instrument says min. requirement is full version of Kontakt version 5.7.0. If you run 5.8.1, the min. version which will open your re-saved library will now be 5.8.1.
Another common mistake is to batch re-save all instruments in your dive at once. Don't do that. Once you fucked your entire collection of instruments, digging out terabytes of data and restoring is a thing that nobody enjoys doing :)
Professionally speaking, you should have a dedicated storage just for your libraries. The "read" speed of your drives has a tremendous importance here. Slow spinning drives should not even be considered i.e. 5400rpm. Not so long ago 7200rpm drives used to be most accessible and usable. Now that larger Solid State Drives became much more affordable, most professional systems will have sample libraries running off them. External multi-docks are a very common sight. But however fast your drive might be, make sure you connection can provide and support it. SSD via USB2 is an extreme example but you get the point?
To remove a Kontakt Library from you Mac computer, follow the steps below:
Close Native Access
Navigate to the main library folder you are looking to uninstall, and delete this entire folder. Default location: /Users/Shared/Library Name
Now open Finder and head over to the 'Hidden' Library folder. The path is Macintosh HD > Library > Preferences. If you are having difficulty finding this 'Hidden' Library folder you have two routes! A. Go to Finder’s top menu, and press Option on your keyboard, you will see Library appear in the menu. B. In Finder's top menu, choose Go > Go to Folder. In the dialogue box, type: ~/Library and Click Go.
Locate a file: com.native-instruments.LIBRARY-NAME.plist
Open Native Access to confirm you have successfully removed your instrument
Generally if any issues such as that you must consult with Native Instruments support as they are the only ones that have access to the system. But here's what you can try whilst you wait for a reply to your support ticket.
Log out from Native Access - click on the "head-and-shoulder" logo in the upper right corner. Click Log Out.
Quit Native Access
Head over to Mac: /Library/Application Support/Native Instruments/Service Center/ Windows: C:\Program Files\Common Files\Native Instruments\Service Center
We take your privacy and the processing of your personal data just as seriously as crafting our instruments. Our Privacy Notice will provide you with our contact details and information regarding what personal data we process, the information which is collected via the domain Sonixinema.com (“Site”) and/or the services provided from the Site (“Service”).
For your convenience you can access General Data Protection Regulation (EU) 2016/679 (“GDPR”) document in its entirety in your language: https://bit.ly/1TlgbjI
To provide the Site and the Service, it is necessary for us to hold and process certain personal information. We take care in keeping this information secure and preventing any unauthorised access or unlawful use of it. All personal information is processed in accordance with applicable data protection legislation.
Your personal data may only be processed by us with your given consent. The processing of the personal data, the specific purposes for the processing and the legal ground for the processing are described here below.
We may collect and process your personal data when you register as a user during the purchase and with the purpose of linking the data to Software End-User License Agreements (“EULA”). The data is stored until you deregister as user and you stop using our Software EULA. We rely on your consent and for the performance of a contract to which you are a party as legal grounds for our processing of your personal data.
The personal data may also be shared with third-party services to enable us to perform our service. These third-party services are FastSpring, Mailchip and Paypal.
We may process the following of your personal data:
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Furthermore, we collect and process non-identifiable data including browser name, computer type and technical information about your means of connection to the website. This data is used to improve the usability of our site, as well as our products and services.
We may use ‘cookies’ while you access the Site to avoid the need to re-enter details on different occasions. Cookies are also used to collect general usage and volume statistical information. We may use local “shared objects”, also known as “Flash” cookies. Examples of other reasons include:
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It is important to understand that you have the right to be “forgotten”. Which means we will delete any personal data that we process about you. You have right to receive confirmation from us as to whether personal data concerning you are being processed. You have also the right to access that personal data and to receive the following information:
* The purposes of the processing
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Links to websites from other online services
Since libraries and sample packs are downloadable and non-returnable we can't offer refunds. This is common among all sample companies selling Kontakt libraries and sample packs. However, we are always keen to resolve any issues you might have, so please do not hesitate to contact us via contact form.
Examples of resolutions:
If proof can be generated that the instrument has not been downloaded we can offer a store credit or a full refund. On our end we must see that download link has not been used.
With NKS Instruments which require a Serial Number, once the Serial Number has been delivered, it is assumed that it has been used, therefore it is only possible to received a partial refund, minus the license cost that is associated with Native Instruments deployment of the library on Native Access.
If you have any questions, please reach out to us via firstname.lastname@example.org - we are always here to assist you.
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